Subsentio Careers

Job Title: CALEA Sales Engineer

Reports To: Vice President Operations

Position Summary:

Customer-facing sales team representative working with an Account Manager / Account Director focused on specific accounts.  Perform technical tasks, including written proposals, network design and engineering and quotes.  Must be able to communicate solutions to customers and manage ongoing technical relationship.  Also work with internal SUBSENTIO organization to drive product requirements and provide customer feedback to product management.

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Job Title: Legal Compliance Analyst

Department: Records Production

Reports To: Manager, Legal Services

SUMMARY

Reporting to the Legal Services Manager, works with the analyst team to process legal requests for records. Review, analyze and fulfill due process requests (e.g. subpoenas for communication subscriber records and court orders for lawful electronic surveillance) served on Subsentio’s clients, which include a variety of telecommunications carriers and Internet providers. Analyze client records for accuracy and authenticity. Assist with DMCA infringement claim processing. Interact with technical team, law enforcement, civil parties and others as needed. Provide 24×7 on-call support on a rotating basis with other analysts. Participate in special projects as needed. Assist training of newly hired analysts. (more…)


Job Title: CALEA Test Engineer

Department: Network Testing

Reports To: Director, Network Operations

SUMMARY

Conducting approved testing scenarios on communications monitoring solutions installed within communications service providers’ networks. Monitoring, troubleshooting, and providing fault diagnostics on monitoring systems, communications delivery elements and networking devices. Ability to create and manage VPN tunnels.

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