Job Title: CALEA Sales Engineer
Reports To: Vice President Operations
Customer-facing sales team representative working with an Account Manager / Account Director focused on specific accounts. Perform technical tasks, including written proposals, network design and engineering and quotes. Must be able to communicate solutions to customers and manage ongoing technical relationship. Also work with internal SUBSENTIO organization to drive product requirements and provide customer feedback to product management.
Job Title: Legal Compliance Analyst
Department: Records Production
Reports To: Manager, Legal Services
Reporting to the Legal Services Manager, works with the analyst team to process legal requests for records. Review, analyze and fulfill due process requests (e.g. subpoenas for communication subscriber records and court orders for lawful electronic surveillance) served on Subsentio’s clients, which include a variety of telecommunications carriers and Internet providers. Analyze client records for accuracy and authenticity. Assist with DMCA infringement claim processing. Interact with technical team, law enforcement, civil parties and others as needed. Provide 24×7 on-call support on a rotating basis with other analysts. Participate in special projects as needed. Assist training of newly hired analysts. (more…)
Job Title: CALEA Test Engineer
Department: Network Testing
Reports To: Director, Network Operations
Conducting approved testing scenarios on communications monitoring solutions installed within communications service providers’ networks. Monitoring, troubleshooting, and providing fault diagnostics on monitoring systems, communications delivery elements and networking devices. Ability to create and manage VPN tunnels.