Steve Bock – President
Steve Bock is the Founder and President of Subsentio. He oversees all aspects of the company’s sales, marketing and operations and has grown the company from a small consulting firm to one of the largest Trusted Third Parties in the United States.
Prior to Subsentio, Mr. Bock served in a variety of management positions in the telecommunications industry including Convergent Communications, IP Services and SS8. While working at SS8, he became immersed in the challenges of electronic surveillance where his passion for providing low cost alternatives led him to form Subsentio.
Mr. Bock has been a strong supporter of law enforcement needs, which is reflected in the many FCC filings, white papers and public statements that Subsentio has made over the years. Mr. Bock is a frequent speaker in a variety of public and private forums on the subject of Lawfully Authorized Electronic Surveillance.
Martin McDermott – Chief Operating Officer
Martin McDermott is currently Chief Operating Officer for Subsentio, responsible for the day-to-day operations of the company including sales, marketing, customer care, engineering and operations.
Previous assignments included that of the Principal of Management Profiles, a market analysis and business consulting firm specializing in the sales, marketing and distribution services to young and startup companies. Formerly he served as Chief Marketing Officer for e.spire Communications, a facilities-based competitive local exchange carrier (CLEC) serving 37 mid-sized markets in the eastern half of the United States, and for KMC Telecom, a facilities-based CLEC serving 35 Tier 3 markets.
In the long distance business, McDermott was Vice President of Marketing and Customer Service for WilTel Communications Systems. Prior to joining WilTel, he was a founder and Chief Operating Officer of the National Telecommunications Network (NTN), a joint venture partnership of six regional fiber optic network companies created in 1985 to provide a nationwide, all digital fiber optic network.
He has served on the Boards of Directors of CompTel, ACTA, and NATA (now TIA), and is the author of two books on the competitive telecom industry, CLEC: The Rise and Fall of Competition in the Local Exchange Business and The Business of Interconnect, an early analysis of the CPE business. He is a frequent industry speaker and contributor to industry periodicals on sales, marketing and technology topics.
Marcus Thomas – Chief Technology Officer
Marcus Thomas is Chief Technology Officer for Subsentio. Mr. Thomas is a former FBI Assistant Director. He served as Lead Executive to advise, govern, oversee policy, direction, and operations and provide the leadership and general promotion of all FBI operational technologies supporting the FBI’s mission and needs, and those of the Intelligence and Law Enforcement communities.
At the FBI, Mr. Thomas’ program responsibilities included: Electronic Surveillance; Physical Surveillance (Technical Support to Surveillance Ops, Tagging, Tracking and Locating, Friendly Force Tracking/Situational Awareness); Digital Evidence (Computer and Device Forensics, Audio, Video, and Imagery Forensics, Cryptanalysis, Improvised Explosive Device Forensics); Crises Communications – Mobile Command Posts and Land-Mobile Radio Networks; Technical Surveillance Countermeasures; Scientific and Technical Intelligence; Surreptitious Entry; Counter-Encryption; Special Projects; Data Analysis and Visualization: Technical and Forensics Training.
Mr. Thomas holds a Secret/Top Secret Security clearance with the FBI.
Todd McDermott – Chief Security Officer
As Chief Security Officer, Todd McDermott is responsible for the security of Subsentio’s business and technical operations. He will supervise the company’s close cooperation with its communications service provider clients and law enforcement agencies (LEAs) from start to finish during lawfully authorized electronic surveillance to ensure flawless performance of the Subsentio CALEA compliance solutions installed in the client networks, and prompt delivery of evidence to law enforcement.
Todd McDermott joins Subsentio from Verint Systems, Inc. As Vice President, Business Development at Verint from January 1999 through November 2015, Mr. McDermott advanced new technologies for lawful electronic surveillance products, fueling the company’s rapid growth in the United States and Canada.
Prior to Verint, Mr. McDermott served 15 years in the Royal Canadian Mounted Police, with responsibility for research, development and technical oversight of electronic surveillance systems. Mr. McDermott represented the Government of Canada for North American telecommunications standards, contributing to standards for lawful electronic surveillance, and hosted and chaired international law enforcement conferences on electronic surveillance.
Todd McDermott holds a Master’s Degree in Electrical Engineering from Carleton University, Ottawa, Canada, with a field of study in systems and communications engineering.
Joel Margolis – General Counsel and Executive Vice President, Government Affairs
Joel Margolis serves as General Counsel and Executive Vice President of Government Affairs at Subsentio. In this position he advises the company on matters of general law and government mandates that impact the law enforcement assistance and privacy obligations of communication service providers.
Mr. Margolis is a leading expert in the laws governing lawful electronic surveillance. His career has included positions in private practice and government, serving as Senior Regulatory Counsel at Nextel Communications, Inc., Assistant Deputy Chief Counsel of the Drug Enforcement Administration, Department of Justice, and Senior Director of the Legal Compliance division at Neustar, Inc.
Mr. Margolis is a Certified Information Privacy Professional (CIPP-US) and holds a Juris Doctor degree from American University. He is also a member of the bars of the District of Columbia and Maryland.
Ward Jackson – Director, Law Enforcement Services
Ward Jackson is Director, Law Enforcement Services at Subsentio and is responsible for overseeing the overall security of Subsentio’s operations. This includes physical security as well as all Lawfully Authorized Electronic Surveillance.
Mr. Jackson’s public service career was as a highly respected law enforcement agent with the Federal Bureau of Investigation (FBI), U. S. Department of Justice. During his tenure as both a Technically Trained Agent and a Supervisory Special Agent, Mr. Jackson supervised electronic surveillance operations for the FBI in the Mid-Atlantic Region and ran the central monitoring plant at the Washington, D.C. field office.
Mr. Jackson was particularly effective in establishing superb liaison with numerous major telecommunications service providers, and worked closely with companies developing emerging technologies and services for the industry and for law enforcement. In addition, Mr. Jackson was instrumental in representing the FBI’s interests during the original development and the eventual passage of the Communications Assistance for Law Enforcement Act of 1994 (CALEA).
Mr. Jackson holds a Secret/Top Secret Security clearance with the FBI.
Shawn Hannon – Vice President Engineering & Chief Information Security Officer
Shawn Hannon is Vice President of Engineering and Chief Information Security Officer for Subsentio and oversees all aspects of engineering, information technology implementation and support, testing, and cybersecurity.
Prior to Subsentio, Shawn was one of the lead CALEA support engineers at VeriSign running the NetDiscovery™ lab and involved in the engineering, implementing, and testing of all aspects of their CALEA related products. He worked on CALEA solutions with numerous switch manufacturers including Lucent, Nortel, Cisco, Ericsson, Acme Packet, Motorola and ZTE. At VeriSign, Shawn was also involved with supporting multiple law enforcement agencies’ needs including validating and resolving issues with the provisioning, mediation, and delivery of CALEA mandated traffic. This required a working knowledge of several LEA collection devices such as Pen-Link, JSI VB3, and the DCS3000.
Prior to joining VeriSign, Mr. Hannon was the lead network tester and surveillance engineer at AT&T Fixed Wireless where he performed network deployment testing and CALEA implementation and testing for new and existing markets.
Mr. Hannon graduated magna cum laude from City University of Seattle with a Bachelor of Science degree in Computer Systems. In 2014, Mr. Hannon received a Master of Cybersecurity and Leadership Degree from the University of Washington. He has actively belonged to the High Technology Crime Investigation Association (HTCIA) of Washington, the Telecommunication Carriers Forum at ASKCALEA (FBI sponsored forum for CALEA activity), and Information System Security Association.
Marc Hopper – Law Enforcement Liaison Officer
Marc Hopper is the Law Enforcement Liaison Officer at Subsentio. He works on behalf of Subsentio clients to interface with Law Enforcement investigations that involve electronic surveillance.
Mr. Hopper’s career was spent at the Federal Bureau of Investigation as a Special Agent and Supervisory Special Agent. Mr. Hopper specialized in electronic surveillance as a technically trained agent for the FBI in the Columbus, Ohio Resident Agency of the Cincinnati Field Office. After years of running successful missions, he then supervised the switch-based intercept team for the FBI in Quantico, Virginia.
Mr. Hopper holds a Secret/Top Secret Security clearance with the FBI.