100% Employee-Owned · CALEA Trusted Third Party

Your one-stop shop for lawful intercept and subpoena compliance.

Subsentio is the largest CALEA Trusted Third Party (TTP) in the United States, a 100% employee-owned company trusted by hundreds of service providers, from national wireless networks and satellite operators to VoIP providers and rural ISPs. We operate Safe Harbor, end to end solutions, for millions of subscribers, on a continuous watch.

Why Safe Harbor
LARGEST · CALEA TTP IN THE U.S. 24/7/365 · CONTINUOUS WATCH ESOP · 100% EMPLOYEE-OWNED
Largest
CALEA TTP in the U.S.
Hundreds
Service Providers Trusted
24/7/365
Continuous Watch
100%
Employee-Owned · ESOP
The Trusted Third Party

CALEA is required. The choice is who operates it.

Every telecom provider must be able to provide lawful intercept capabilities. You can stand up the people, the legal validation, the mediation equipment, the chain-of-custody, the guaranteed confidentiality and the 24/7/365 watch yourself, or you can hand off the whole obligation to the trusted third party that does nothing else.

Option A · Do It Yourself

Operate it in-house

Recruit and clear specialists who know the CALEA requirements.
Build and maintain the necessary infrastructure to fulfill the lawful intercept court orders.
Staff a true 24/7 watch and answer the law enforcement agencies' requests at any time.
Option B · Go with the experts

Operate it with Subsentio

A standing team of CALEA specialists, security-cleared, court-tested, on call.
Safe Harbor operated end to end solutions supporting: voice, VoIP, broadband, satellite and wireless.
Ongoing 24/7/365 response, with a record that holds up in court.
Lawful compliance is all we do. Not a side line of business, not a product bolted on, our single discipline since 2004.
Who We Serve

Any network the law can reach.

From national carriers to small rural providers.

Wireline Carriers Wireless Operators Broadband ISPs VoIP Providers Satellite Operators Cable Operators Hosted IP Services Resellers & MVNOs Rural & Regional Carriers
Start to Finish

The life of one court order.

When an order lands on a Subsentio client, the whole obligation runs through the organization, performed correctly and to the letter of the law, at every step.

Validate

The requestor and the order are reviewed for validity the moment the order is received: signed, correct, lawful on its face. And if not valid, Subsentio will work with the requesting agency to cure.

Interface

We coordinate directly with the law enforcement agency and set up connectivity to its monitoring point.

Activate

The surveillance solution is activated on the targeted identifier, and nothing else.

Watch

Technical disruptions are trouble-shot through the life of the intercept, on a 24/7/365 basis.

Terminate

The intercept is deactivated when the order expires or upon termination request, precisely then, not later.

Record

The legally required record-keeping is completed, and the evidence trail stands ready for court.

Records Production

Records production is its own discipline.

Answer a legal demand too narrowly and you risk non-compliance. Answer it too broadly and you have given away your own customers' privacy. Our analysts have processed hundreds of thousands of subpoenas, search warrants, court orders, national security letters and preservation requests, and produced exactly what the governing statute authorizes.

The requestor and the request both validated before anything is produced
Nothing over-produced, nothing missed
Invalid requests returned to the requesting party with the deficiencies documented
Exigent and emergency requests answered 24/7/365
Intake, deadlines, delivery and audit trail run in a cloud-based case-management system
Stacks of bound case documents flagged with index tabs in an office
Who Gets Served

Any business that keeps customer records can be served.

A subpoena does not ask what industry you are in. It asks what records you hold and about whom, and it arrives with a statutory deadline attached. The obligation reads the same, and so does the privacy exposure, whether those records sit in a carrier's network or anywhere else.

Subsentio operates that response as an outsourced function: the same analysts, the same validation, the same case-management system that communications providers already rely on, available to any organization that owns a legal-demand inbox. CALEA expertise is the reason providers come to us. It is not the limit of the work.

See records production →
Process Types

Every process type, every statute.

Each demand carries its own rules under state and federal law, its own deadline, and its own limits on what may be released. Our analysts know the difference.

Administrative Subpoenas Grand Jury Subpoenas Search Warrants Criminal Court Orders National Security Letters Preservation Requests Title 18 Exigent Requests Civil Subpoena Duces Tecum DMCA Records Production
100% Employee-Owned
The people answering the phone own the company.

Talk to the experts.

Bring us your network, your obligations and your timeline. We will walk you through a Safe Harbor, end to end solution, and operate it from there.

Why Safe Harbor