Government Affairs Blog

WHEN MAY A COMMUNICATION SERVICE PROVIDER REFUSE TO COMPLY WITH A SUBPOENA?
May 4, 2015

Communication service providers are frequently served with subpoenas from law enforcement agencies and civil litigants seeking information on communication service subscribers.  A subscriber’s billing records can reveal valuable evidence about his or her activities.  Generally speaking, if the subpoena validly requests records in the service provider’s possession, the provider must disclose them. However, the recent Read the full article…

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Subsentio Records Production Service

In the U.S., communications service providers (CSPs), including wireless, wireline and Internet providers, annually receive hundreds of thousands of mandatory “requests” for customer records for use in court proceedings. For service providers, finding and producing records can pose a relentless demand on time and resources. Why not outsource this onerous task to professionals skilled in the technical and legal nuances of records production – and actually save time and money in the process. You can – with Subsentio Record Production. The Subsentio Records Production team specializes in legal compliance and supports hundreds of service providers today.

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Safe Harbor


lighthouseAt Subsentio, Safe Harbor is our business philosophy. Our mission is to provide a safe environment for service providers and their subscribers when law enforcement makes legal demands for electronic surveillance or records production. By complying with publicly available CALEA technical standards adopted by various industry associations or standards-setting organizations, best practices, and industry-leading technical solutions, we seek to ensure maximum protection from legal liability or other penalties.

Expertise


lightbulbThis level of trust to provide a Safe Harbor can only be delivered by personnel with decades of experience. The Subsentio Security Department is staffed with former and retired FBI personnel with years of process and technical experience in the lawful intercept field. Our skilled Government Affairs staff reviews each Court Order for lawful intercept to ensure accuracy and legality. Combined with new and innovative technical solutions utilizing the latest industry accepted standards, Subsentio provides fast and cost efficient compliance capabilities.

Capabilities


gearsSubsentio is a service bureau whose technical solutions securely and safely connect our customers to designated Federal, State and Local Law Enforcement agencies to ensure compliance with lawfully authorized electronic surveillance or demands for records production. From national carriers to small rural providers, Subsentio is responsible for millions of subscribers with a wide range of communication services. These services are often complex, multi-vendor environments encompassing differing phases of technological approaches that require our expertise to properly perform a lawful intercept.

Privacy


lockSince inception, CALEA has been one of the least understood and most contentious pieces of legislation Congress has ever imposed on the telecommunications industry. The intent of the Act was to “…make clear a telecommunications carrier’s duty to cooperate in the interception of communications for law enforcement purposes…” while protecting the individual’s right to privacy. Everyone has been arguing about its meaning, costs, standards, and even Congressional authority to impose the Act, ever since.

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