Subsentio Guide for CALEA Compliance

The Communications Assistance for Law Enforcement Act (“CALEA”) requires telecommunications Service Providers (Service Providers) to provide technical capabilities to Law Enforcement Agencies (“LEAs”), in support of Lawfully Authorized Electronic Surveillance (LAES). CALEA covers traditional telecommunications carriers, as well as providers of facilities- based broadband Internet access and two-way interconnected VoIP.

Your first order of business on receiving a “lawful intercept” order – Get the requested court order from law enforcement to Subsentio ASAP!

Call 1-303-794-6936

As a Subsentio customer, your needs for ensuring compliance with CALEA compliance are fully covered, and in more ways than one.  Subsentio provides the essential trio of  services – a state-of-the-art technology solution, legal expertise to manage court orders, and liaison with law enforcement agencies – to ensure that service providers comply with the law and protect their customers’ privacy.

You have an important role in this process, too. When Subsentio jumps into action to process a court-ordered lawful intercept, you need to be ready. You must put in place the right procedures, processes and personnel to facilitate prompt and accurate lawful intercept via your Subsentio solution.

Subsentio is here to help you with this process. This manual is a step-by-step guide to Subsentio customers on the essential procedures, staffing needs, policies and responsibilities you must establish in advance to assist Subsentio in ensuring your compliance with CALEA when the need arises.

Finally, if you have any questions about your role and responsibilities under CALEA, don’t hesitate to contact us, any time, at or

call us at 1-303-794-6936.

Click here to download the guide.