Your legal-demand inbox, answered properly.
A subpoena does not ask what industry you are in. It asks what records you hold and about whom, and it arrives with a statutory deadline attached. Processing it correctly is a legal function that most providers staff with whoever happens to have capacity.
Under-produce and you are in contempt. Over-produce and you are in court.
Every legal demand carries its own rules under state and federal law, its own deadline, and its own limits on what may lawfully be released. Missing the deadline is the failure everybody anticipates. Producing more than the process authorizes is the one that generates the lawsuit, and it is far easier to do by accident.
Both come from the same root: a request handled by someone whose actual job is something else, working from a template and a deadline rather than from the statute.
What happens to a demand once it is ours.
Intake through delivery runs in a cloud-based case-management system, so the state of any request is a lookup rather than a question for whoever handled it.
Intake
Email and fax intake with cases created automatically, so a demand is on the clock from the moment it arrives rather than from when someone opens it.
Validate
Authority verified and scope read against the statute. An invalid demand goes back with its deficiencies written down.
Produce
Records retrieved and produced to the limits of what the process actually authorizes, and nothing beyond it.
Record
Every analyst action tracked and notated for audit review, with follow-up reminders so deadlines are never missed.
Not all demands are subpoenas.
They arrive from different authorities under different statutes, and treating them alike is how a provider produces content against an order that only authorized call data.
Subpoenas
Subscriber records and call detail, the highest-volume demand type and the one most often mishandled by over-production.
Court orders
Pen register, trap and trace, and content orders, each held strictly to what it authorizes.
Preservation requests
Records held ahead of process, tracked so nothing expires while the demand is still coming.
Emergency requests
Exigent circumstances from law enforcement and PSAPs, answered around the clock because the caller cannot wait for business hours.
Search warrants
Warrant-backed demands, validated the same way and produced to the same limits.
DMCA notices
Copyright takedown claims, run as their own documented process with subscriber identity withheld from the claimant.
Hand us the inbox.
Tell us your monthly legal-demand volume and how they arrive today. We will show you what the same month looks like once it is handled.