Q3 2026 · News · Views · Announcements
First things first
Our new website is live
We rebuilt Subsentio.com from the ground up this quarter. It is faster, it works properly on a phone, and it is organized the way you actually think about this work — by what you need help with, rather than by how we are structured internally.
The three areas are one click from anywhere:
CALEA and lawful intercept — obligations, capability, safe harbor.
Records production and subpoena compliance — subscriber records, CDRs, preservation.
DMCA infringement management — copyright takedown notices.
Tell us what you think
What is your impression of the new Subsentio.com? Fabulous · Great improvement · Didn't even notice the difference · Something isn't working for me. It takes ten seconds, and the last option is the one we most want you to press.
The order you did not plan for
Here is something we saw this year that is worth five minutes of your attention.
A lawful intercept client of ours — CALEA coverage in place, everything in order — received a subpoena. Not an intercept order. A subpoena, for subscriber records.
They did not have records production coverage with us. There was no gap in their CALEA compliance at all; that side was handled. But a legal demand had arrived with a clock on it, and the service that answers that particular demand was not something they had set up.
So we set it up. Quickly, under time pressure, in the middle of a live legal obligation — which is the worst possible moment to be papering an agreement. It worked out. It should not have had to be a rush.
CALEA and records production are different obligations. They arrive from different places, and it is entirely reasonable to have solved one without thinking about the other. Most providers we talk to are in exactly that position.
The point is that the demand decides the timing, not you. If your CALEA coverage is with us and your records production is not, that is worth a short conversation now rather than a rushed one later.
Ask what your coverage actually covers →
When was your last CALEA compliance review?
If you cannot answer that quickly, it has probably been long enough.
Networks change. Vendors change. The person who set up your intercept capability moves on and takes the working knowledge with them. Capability that was correct when it was built quietly stops being correct, and nobody finds out until an order arrives and it has to work first time.
A review is not an audit and it is not a sales exercise. It is us looking at what you have against what you would need to produce, and telling you plainly whether the two still match.
Recently on the blog
- Who Is Subject to CALEA? (Yes, It Probably Means You) August 2026
CALEA covers more providers than most assume, including broadband and VoIP. - CALEA for Small ISPs and WISPs: What You Must Do August 2026
If you run a small ISP or WISP, CALEA likely applies, with no small-provider exemption. - What Is a CALEA Trusted Third Party, and Why Carriers Hand Over the Job August 2026
A CALEA trusted third party handles a carrier's lawful intercept obligations: technology, legal order review, law enforcement…
Subsentio has rebranded
Everything above lives at subsentio.com — new look, same people, same standard. Have a look and tell us what you think.
The Subsentio Team
Greenwood Village, CO
[email protected] · 1-877-510-4357