Subsentio customer:

I wanted to send a quick note singing a Subsentio Analyst’s praises. 

He spent time with me today, working through a difficult situation with one of our customers who subpoenaed his own records. He didn’t shy away from reaching out to the detective who made the request for data, and the end-user, who was very agitated by the situation. He was able to alleviate the end-user’s concerns and ultimately was instrumental in soothing a situation that he had no role in escalating.

I’ve worked with him for several years and have found him to be an extremely thoughtful, analytical and detail-oriented person. He’s careful in his communications and thinks very critically about the legal requests that he handles for us. He always makes time to address my questions or concerns with a level of care that I think is really uncommon.

I’ve got nothing but good things to say about him, and it gives me a great deal of confidence knowing that we have folks like him in our corner.